Using Web Based Order Fulfillment Services
Order fulfillment in the US is centered on the major commercial retailers and distributors with warehouses that are located all over the country. This is because these businesses have relationships with a number of companies that will provide them with the products that they need to carry out their business operations. In the past, it was necessary for each retailer to ship the products themselves to their customers; however, this method of delivery is quite costly for the smaller retail establishment.
For the larger companies, it is possible to fill orders online with no delivery personnel needing to be involved. This makes it much easier to accomplish a profitable volume of sales. Most of these businesses also have an international presence. There are a variety of providers in the US based on their location, size, and type of merchandise that they can offer.
The traditional method of providing order fulfillment services is through local mail services, such as the Post Office. However, with so many people using computers and using the Internet, there is a growing need for companies to utilize the services provided by e-commerce fulfillment companies. These companies allow for product inventory to be updated, which means the products are available for the customer at any time of day or night. Orders can be tracked, and orders can be manually entered into a database.
Order fulfillment companies are not just available in the US. There are companies based in Canada, Mexico, Germany, Japan, China, and many other countries. When an order arrives it is shipped through a carrier, usually by freight forwarders. A warehouse is not needed since the products are stored electronically.
Freight forwarders act as the middleman between the customer and the manufacturer or merchant. By passing the order through them, they make a profit. Shipping yards do not handle shipments. Instead, the manufacturer ships the order directly to the fulfillment house, where it is held until it is ready to be shipped.
For small businesses, it is easy to outsource these services. Small companies usually have no more than two or three products, and they only need to handle one or two shipments per month. For larger businesses, however, it is a much better idea to hire a full-service fulfillment company.
Fulfillment services come in various types. Some companies offer a single site, where customers can view their entire catalog. Some companies require a membership, where the member is allowed to store orders on the web site. Other companies have a mobile application that allows the user to place orders directly from the web site.
The services that are provided by the order fulfillment companies can be customized to meet the needs of the company. If there is a great deal of traffic to the web site, for instance, the order fulfillment company may offer a tracking service. If a customer places an order that is not accepted, the company may charge a fee. The order fulfillment companies also help in providing excellent after-sales service. They often provide training seminars to train staff on proper inventory control.
It is not difficult to find a good US based order fulfillment service provider. Almost all the major companies now offer a shipping service for online sales. There are many small companies that are starting up and will offer a mailing service, but those usually require a fee. It is possible to find a good US based order fulfillment service that offer mail forwarding, as well as electronic shipping.
Fulfillment services will ship items to the customer's location. Sometimes it is convenient for the customer to send their items directly to the company, as long as they have adequate transportation facilities and access to the internet. Most fulfillment companies have their own shipping warehouses, and the package will be sent via regular mail, mostly UPS or FedEx. It is important for customers to make sure that all the necessary postage fees are included in the final price of the shipment.
Fulfillment companies usually have packages coming all the way from the factory to the customer's location. It will take at least two to three weeks before the order is ready for pick-up and sometimes longer. There will be some packaging material at the customer's location when the order is received, and it may be necessary to assemble some of the items on-site. The main factory will assemble the items, pack them into boxes, and then transport them to the delivery area. Some businesses have truckload shipping options as well.
Many businesses today have developed their own ecommerce websites where customers can place their orders online. In addition to providing an interactive web site, many order fulfillment companies offer a toll free number for order placement questions and customer satisfaction inquiries. They can also provide help for web site development and customization. By using a web-based order fulfillment service, businesses will save a lot of money on overheads, shipping costs, and inventory control.